The Guam Power Authority’s automated payment telephone line Interactive Voice Responder is temporarily offline. GPA’s third-party contractor is actively working to resolve the technical issue and restore the IVR services.

GPA reminds customers that alternative online and in-person payment services are available.

Customers may use the following alternative services:

PayGPA.com
GPWA Mobile App
In-Person Payment Service (3 locations)
Live Pay-By-Phone at (671) 647-5787/8/9, select Option 2.

Online payments are accepted 24/7 at PayGPA.com or the GPWA Mobile App (available from Apple Store and Google Play).

GPA Pay-By-Phone representatives continue to answer calls during regular call center hours from 8:00 a.m. to 5:00 p.m. Monday through Friday. However, customers are encouraged to leave a voicemail if their call is missed.

Voicemail messages are checked frequently throughout the day.

Customers may also visit our offices for services or make payments in person at our drive-thru or lobby locations.

GPA Fadian Main Office

Monday – Friday 7:00 am – 5:00 pm

Julale Shopping Center, Hagåtña

Monday - Friday 8:00 am – 5:00 pm

GPWA Upper Tumon Office & Payment Drive-Thru

Monday - Friday 7:30 am-6:00 pm

Saturday 8:00 am-12:00 pm