The Office of the Governor is pleased to announce the implementation of Teladoc, a revolutionary telemedicine service now available to Government of Guam employees, retirees, and their families enrolled under the government’s medical self-insurance plan.

Teladoc offers immediate access to medical care 24/7, particularly during weekends and late hours when traditional clinics may be closed. By connecting with doctors virtually, members can receive diagnoses, treatment, and even prescriptions without the need to visit a physical healthcare facility.

Governor Lou Leon Guerrero said, “Introducing telemedicine to Government of Guam employees, retirees, and their families marks a pivotal moment in our island's healthcare landscape. This historic move signifies our commitment to transforming healthcare access and signals the beginning of expanded opportunities for all of our people to receive quality care, regardless of location or circumstance.”

“By choosing Virtual Visits, individuals and their families can receive quality care promptly, potentially averting the need for more costly healthcare settings such as Urgent Care Centers and Emergency Departments. Through Virtual Visits, individuals have access to a doctor whenever and wherever they need it, effectively eliminating the inconvenience of hospital or clinic visits,” added Lt. Governor Josh Tenorio.

The service caters to a wide range of non-emergent medical conditions, including colds and rashes. It is available 24/7 through call centers, websites, and mobile apps.

With a one-hour turnaround time, members can expect prompt attention to their healthcare needs. For a medical emergency, members should visit the emergency room or dial 911. The service is provided as an in-network visit through Calvo’s SelectCare medical network with UnitedHealthcare.

Teladoc not only enhances access to healthcare but also addresses the unique challenges faced by individuals seeking medical assistance while traveling. Whether it’s navigating unfamiliar healthcare systems or ensuring confidence in the care received, Teladoc offers a reliable solution for individuals on the move.

For more information on the Virtual Visit Program, contact Calvo’s Customer Service Team at 671-477-9809 or email service@calvos.com.