The Guam Department of Labor wants to remind claimants that they must complete the submission of documentation to support their Disaster Unemployment Assistance claims, and meet the 21-day deadline.

Submitting the documents will help ensure the timely and efficient processing of DUA claims and reduce the number of disqualifications.

“DUA adjudicators have been encountering problems in processing claims, and some of these issues can be resolved if they simply upload missing documents,” said GDOL Director David Dell’Isola. “We were informed by the Federal government that nationwide, an average of 80% of claims are disqualified because of lack of documents or failure to meet the 21-day deadline to submit documents. We don’t want workers to be denied because they are missing documents but the Department does not have discretion on these policies as they are written in statute.”

To receive DUA, you must upload all required documentation to your HIREGUAM account or in-person at the DUA Office located at the GCIC Building, 414 W Soledad Ave, 7^th Floor, in Hagåtña. All required documents must be submitted within 21 days from the date the claim was filed.

Documentation must provide evidence of employment or self-employment or work that was to commence at the time of the disaster.

Examples of required documentation include but are not limited to:

· A government-issued picture identification (Driver’s license, passport, alien registration card, etc.)

· Social Security Card

· Copies of the most recent Guam income tax form(s), check stubs, and other proof of earnings

· Evidence of self-employment earnings, business license, financial documents such as 2022 Guam income tax forms, profit and loss statement, and proof of business loss due to the disaster

· Verification of Unemployment from your employer (a sample form can be obtained at dol.guam.gov/DUA).