GPWA customer lobbies temporarily closed
All Guam Power Authority/Guam Waterworks Authority customer lobbies, including Fadian, Julale and Upper Tumon are temporarily closed to the public due to coronavirus/COVID-19 developments.
A 14-day shutdown is now in effect starting today, March 16 at the Guam Power Authority. Only essential GPA employees will report to work according to GPA protocols and procedures, according to GPA General Manager John Benavente.
GPA customers are encouraged to make their power utility payments:
• Online at paygpa.com
• Via GPA’s Interactive Voice Response (IVR) line at 648-3000
• Ghe GPWA mobile app (available for free for Android and iPhone).
• Mail-in payments
• Payment Drop Box at GWA Upper Tumon location
Cash payments may be made at:
• Department of Administration (Treasurer of Guam) ITC location
• Local Banks
GPA has temporarily suspended power account disconnections for non-payment through 31 March 2020.
Although GPA is temporarily closed, customers may also email [email protected] to reach GPA’s
Customer Services Division for additional questions.
For all power-related emergencies, customers should all GPA’s Trouble Dispatchers at 475-1472/3/4.