A third-party agent is brought in to try to help find out how the Guam Memorial Hospital got hacked earlier this month.

Now three weeks after the threat was detected, Gov. Lou Leon Guerrero confirmed efforts are ongoing to strengthen the hospital’s network.

"The GMH was an issue of looking at their security and having some abnormality that kind of alerted them and so they took a conservative approach and shut down the system, and cleaned it all up," she said. "So now they are slowly coming up which is really good."

 

GMH spokesperson Cindy Hanson told KUAM News the hospital’s system is 80 percent restored, including services like billing.

The governor offered reassurances that patients can continue to receive adequate care at the island’s only public hospital.

"There is no records lost, there is no data taken," she said. "I’ve had my people go in there and make an assessment, I’ve asked a third party person to come in there to make an assessment. I want to assure the people of Guam there was no data or private information or confidential information that was stolen or missing."

GMH officials have said the FBI has identified a suspect who breached the network, but the hospital declines to say anything more while the feds investigate.

Patients who may have concerns about information at GMH can also contact medical records at 671-648-7954.