GTA says data/voice outage due to worldwide software glitch - KUAM.com-KUAM News: On Air. Online. On Demand.

GTA says data/voice outage due to worldwide software glitch

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GTA customers were among millions of smartphone users who lost service Thursday. The company says it was among 13 networks worldwide that suffered a major outage due to faulty software by equipment maker Ericsson.

Subscribers lost voice and internet access for much of the day. 

In a statement, GTA President and CEO Roland Certeza says his technicians worked with Ericsson for over 10 hours to fix the problem. He apologized for the outage, and thanks customers for their patience and understanding.

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