Guam - It was this past week when the Department of Revenue & Taxation appeared before lawmakers for an oversight hearing. And while the department was commended for reducing its accounts receivables, they were also noted for improving customer service one of which is providing access to more online services.
Director John Camacho explained, saying, "So they're working to revive the online payment, we're looking to resolve some of the issue this month and we're looking at implementing the online payment by the end of April next month so that would bring back the renewal of vehicle registration as well as online renewal for business license as well as ongoing GRT online services."
He says online services have been disrupted since last year due to its point of sale system going down. He adds in working in collaboration with the National Office of Insurance Commissioners, Rev & Tax will provide online services for general agents, sub-agent and brokers to renew their licenses online beginning June 1.
More information on other improved services is online at DRT's website at GuamTax.com.