Continental/United merger proved bumpy ride, but CEO says only u - KUAM.com-KUAM News: On Air. Online. On Demand.

Continental/United merger proved bumpy ride, but CEO says only up from here


GUAM - Merging Continental and United Airlines may have been a bumpy ride, but United's chairman, president, and CEO Jeff Smisek says it's only up from here.

Despite local furloughs to employees in reservations and passenger services that took effect in January, Smisek says they've been able to expand 100,000 more seats a year to Guam.
 
"What we're talking about is trying to operate this as a business for far too long airlines have lost money they went bankrupt they laid off huge amounts of people as a result. Really it was disturbing for coworkers, disturbing for customers -- you couldn't rely on airlines to be there tomorrow. What we're trying to do this as a business and to do that we need to become more efficient. Sometimes that results in activities that we do ourselves being conducted by a third party at a rate that's lower than we can do it ourselves" Smisek explained.
 
United is currently training 48-thousand of its staff worldwide on customer service as well as outfitting their 700 planes with additional seating, streaming video, and onboard satellite wifi.
Catch the full interview with Jeff Smisek on KUAM's Fiesta Friday, airing tomorrow night at 6:30 p.m.

 

  • NEWS HEADLINESMore>>

  • GPD's website hacked, other GovGuam sites defaced

    GPD's website hacked, other GovGuam sites defaced

    The Guam Police Department’s official government website and others have been hacked. Guam Homeland Security officials confirm Saturday afternoon that they received a 911 call about GPD’s site along with other government websites being defaced

    More >>

    The Guam Police Department’s official government website and others have been hacked. Guam Homeland Security officials confirm Saturday afternoon that they received a 911 call about GPD’s site along with other government websites being defaced

    More >>
  • Terlaje's bill bans automatic mods for firearms

    Terlaje's bill bans automatic mods for firearms

    Senators entertained testimony on a bill meant to prevent a school shooting tragedy locally. The measure by Vice-Speaker Therese Terlaje bans so-called "bump stock" firearm attachments that can increase firing rates to mimic automatic capabilities. The biMore >>
    Senators entertained testimony on a bill meant to prevent a school shooting tragedy locally. The measure by Vice-Speaker Therese Terlaje bans so-called "bump stock" firearm attachments that can increase firing rates to mimic automatic capabilities. The biMore >>
  • Book of regional poetry & art launching on April 21

    Book of regional poetry & art launching on April 21

    The local, nonprofit group Ta Tuge' Mo'na will launch the book, "Kinalamten Gi Pasifuku," at 4 p.m., April 21 at Ture' Café in East Hagatna. The new book is an anthology of poems, prose and art from across Oceania. It's the first publication from tMore >>
    The local, nonprofit group Ta Tuge' Mo'na will launch the book, "Kinalamten Gi Pasifuku," at 4 p.m., April 21 at Ture' Café in East Hagatna. The new book is an anthology of poems, prose and art from across Oceania. It's the first publication from tMore >>
Powered by Frankly