by Nick Delgado
Guam - The Department of Revenue & Taxation is not the only government agency that's backed up. The lines trailed outside the Guam Police Department's Records & ID Section today in Tiyan as dozens waited to get a police clearance. GPD's Administrative Division chief Mark Charfauros says one issue is for the past several weeks there has been problems with the networking system at the Department of Administration resulting in a backup of services the division provides.
"That section use to have 25 personnel and now only has eleven to conduct business and that's one of the reasons why we do it half day. From 7:30am to 1pm we take in customers and then from 1pm to 5pm we take in large request from government and private entities," he said.
He says GPD employees are working to move the process quickly. Residents like Joaquin Leon Guerrero are frustrated with the slow pace in services, as he said, "Almost an hour but I wish they could move the lines faster, because we got a lot of things to do and this keeps us from accomplishing what we need to do in the day."
Meantime, Charfauros says the airport put GPD on notice that the force has exceeded it time at the Tiyan facility. Charfauros says he is working with GSA to put out an RFP this week so they can get new office space for Records & ID.