PRESS RELEASES - Additional safeguards will be in place to ensure emergency 911 services are available to Guamanians during their times of need. In response to the effect of power fluctuations, Governor Eddie Baza Calvo and the Guam Fire Department are partnering up with the Guam Power Authority and the GTA TeleGuam to help monitor and protect the operations of E-911 services.
"We have to do better for the people. This service is critical, and it should always be operational and accessible," Governor Eddie Baza Calvo said.
GPA will be advising E-911 when it is affected by power fluctuations, so its operations can be tested. Meanwhile, GTA TeleGuam will notify the fire department in the event that the 911 system appears to not be accepting calls. Internally, GPD will also be testing 911 to confirm it is operational.
"Emergency services like E-911 need to be up and running—no excuses," Acting Fire Chief Mike Aguon said. "The department will continue to work with the administration to ensure our people get the help they need when they need it."
Chief Aguon has already begun a process to purchase a 911 systems upgrade. Currently, the Bureau of Budget and Management Research is reviewing GFD's request to pay for this upgrade using lapsed funds from 2006. Once approved, the procurement process will begin. Motorola, the manufacturer of the system is also flying in a subject matter expert to evaluate the system in place, and provide additional prevention measures to consider.
Residents can also call their local fire station and the Guam Fire Department in case of an emergency:
Fire Dispatch 475-9080/9082-4
GPD TOC Admin Lines: 475-8615-6